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The Competence Framework

There is a clear consensus in Europe that high quality guidance and counselling services play a key role in supporting lifelong learning, career management and achievement of personal goals. The shift to lifelong guidance in the Member States can best be supported through European cooperation and by means of partnerships between national and regional authorities, social partners, guidance practitioners in education and employment, and young, adult and senior citizens as service users. Establishing a coherent and holistic guidance system that is accessible over the whole human lifespan has clear implications for the competences, qualifications and continuous professional development of guidance practitioners. The issues of improving the professional profile and standards of guidance practitioners, and promoting their competences and skills, have been addressed in this report. Appropriate initial and further training of guidance counsellors is crucial as they have a central position in guidance service delivery and development. Guidance and counselling is undergoing gradual change, resulting from the complex demands placed by the society on career guidance practitioners, their working environments, and client groups becoming more diverse.

Practitioner Skills and Values

1. Foundation Competences

  1. Ethical practice
  2. Recognise and respond to clients’ diverse needs
  3. Integrate theory and research into practice
  4. Develop one’s own capabilities and understand any limitations
  5. Communication and facilitation skills
  6. Information and computer technologies

Working With Clients

2. Client-Interaction Competences

  1. Undertake career development activities
  2. Enable access to information
  3. Conduct and enable assessment
  4. Develop and deliver career learning programmes
  5. Make referrals and provide advocacy
  6. Facilitate entry into learning and work

System and Networks

3. Supporting Competences

  1. Manage opportunity information services
  2. Operate within networks and build partnerships
  3. Manage own caseload and maintain user records
  4. Design strategies for career development
  5. Engage with stakeholders
  6. Engage in research and evaluation
  7. Update own skills and knowledge

Good Guidance Online Course

Facilitator Resource Pack Online Course

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